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Insights from the studio.

Practical thinking on web design, AI, WordPress, Google Ads, and building things that work.

How to Build a Long-Term Agency Relationship

Most agency relationships end within 18 months. The ones that last — and generate compounding returns — share a specific set of structural and behavioral patterns. Here's what they look like.

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Agency Pricing Transparency Trends 2025

More agencies are publishing prices. Most are doing it badly — ranges so wide they're meaningless, packages designed to upsell, and "starting from" figures that bear no relation to actual project costs.

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How to Run a Website Tender or RFP Process

A poorly run RFP wastes agencies' time and produces proposals you can't compare. Here's how to structure a website tender that gets you accurate quotes, honest responses, and a clear basis for decision.

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How to Brief a Designer for a Rebrand

A bad rebrand brief wastes months and tens of thousands of dollars. Here's how to write one that gives your designer what they actually need — and protects you from open-ended creative scope.

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What Is Technical Debt in Web Development

Technical debt is what happens when shortcuts in your website's code compound over time into real business costs. Here's what it looks like, why agencies create it, and how to get out of it.

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How to Negotiate a Web Design Contract

Most web design contracts are written to protect the agency, not you. Here's what to push back on, what to demand in writing, and what red flags mean walk away.

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Website Project Kickoff — What to Prepare

The first week of a web project determines the last week. Here's the complete preparation checklist for business owners who want the build phase to start clean and stay on schedule.

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