Privacy Policy

Last updated: February 2026

Odinzone Labs LLC operates designodin.com/start and all related information, content, features, tools, products and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

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Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:

• Contact details including your name, address, billing address, phone number, and email address
• Financial information including payment card information, transaction details, and payment confirmation
• Account information including your username, password, security questions, and preferences
• Transaction information including services you view, enquire about, or purchase
• Communications with us including information you include in customer support enquiries
• Device information including your IP address, browser type, and other unique identifiers
• Usage information including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you use the Services, communicate with us, or provide us with your personal information
• Automatically through the Services from your device, and through the use of cookies and similar technologies
• From our service providers when we engage them to enable certain technology or when they collect information on our behalf
• From our partners or other third parties

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide and improve the Services. To process your payments, fulfil your orders, manage your account, send notifications, and create a better experience for you.
• Marketing and advertising. To send marketing and promotional communications by email or post, and to show you relevant advertisements online.
• Security and fraud prevention. To authenticate your account, provide secure payment experiences, and detect or investigate fraudulent or malicious activity.
• Communicating with you. To provide customer support and maintain our business relationship with you.
• Legal reasons. To comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• Vendors and service providers who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage)
• Business and marketing partners to provide marketing services and advertise to you, in accordance with their own privacy notices
• When you direct or consent to our disclosure of certain information to third parties
• Within our corporate group or affiliates
• In connection with a business transaction such as a merger, or to comply with applicable legal obligations

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found on these sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or their owners.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• Right to Access / Know. You may request access to personal information we hold about you.
• Right to Delete. You may request that we delete personal information we maintain about you.
• Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may request a copy of your personal information and ask us to transfer it to a third party, subject to certain exceptions.
• Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the sale or sharing of your personal information for targeted advertising purposes.
• Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe option in our emails. We may still send non-promotional emails related to your account or orders.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict our processing of your personal information, and to withdraw consent where we rely on it.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. You may also designate an authorised agent to make requests on your behalf.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority. For the EEA, you can find the relevant supervisory authority at edpb.europa.eu.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date. Notice will be provided as required by applicable law.

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